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OHQ's documents are enough proof of a cost that is payable unless they are shown to be wrong. Consumer will utilize its affordable endeavours to inform OHQ of any kind of billing conflict within fourteen (14) days of receipt of an invoice, adhering to the procedure described in Section 15. If Client disputes an invoice, the invoice must proceed to be paid in a timely manner however OHQ will certainly attribute or refund Consumer if it is later on fairly identified by OHQ or pursuant to the dispute resolution process described in Section 15 that the invoice was wrong and the Customer is entitled to a credit rating or refund.
Such revisions may consist of, without constraint, adjustments to the quantities of the Subscription Fees or Usage Fees for OHQ Paid Providers, changes to the use allowances included in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such modification will certainly work after practical development written notice is offered to Client (for example, by being posted to the OHQ Internet Site), except that any type of such alteration that affects a Selected Paid Solution will use to Customer starting at the start of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notice of such revision to Customer based on Area 16.8.
If Consumer does not end its usage of any type of afflicted Selected Paid Service before the reliable day of such revision, Client will certainly be considered to have actually accepted such revision with respect to such Selected Paid Service. (b) If a Prices Plan chosen by Customer is stopped, OHQ will certainly offer Consumer with affordable breakthrough notification of no less than thirty (30) days and Customer will certainly be given the option of picking a brand-new Pricing Plan from then-current prices strategies supplied by OHQ.
For avoidance of question, this paragraph does not put on modifications to the Catalog, which are resolved in Area 7 (hvac virtual receptionist).1. Client represents that all details supplied by Client and its callers to OHQ (consisting of, without constraint, all contact information and information regarding Customer's Credit scores Card) is exact, updated and full at the time it is supplied to OHQ
Customer has to in any way times adhere to all laws, laws, criteria and codes suitable in connection with its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Consumer will certainly not utilize any OHQ Offerings to take part in, or to motivate or help others to engage in, any type of unlawful or deceitful activities.
If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent, Customer will certainly sustain the relevant Membership Fee for the brand-new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Asked For Discontinuation Day, or ought to Customer not specify a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.
Where Client terminates according to this Section 10.1(b): (i). The Registration Charges that have been pre-paid will be preserved and the OHQ Offerings available to Consumer till the last day of the Last Paid Solution Term (subject to reinstatement charges under condition 10.3(e)) and the extra balance of the Prepaid Usage Debt will certainly be preserved by OHQ for future usage by Client if Customer chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Service, OHQ will certainly not be accountable in any kind of way for addressing phone calls, taking or supplying messages, or executing any kind of various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Consumer's Account and Customer's access to the Account.
(e) Complying with discontinuation of any OHQ Providers, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might call for that Consumer pay a reinstatement cost of $30 (to cover OHQ's affordable prices in processing the reinstatement) Info accumulated by OHQ from Client and its customers may be used, divulged and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Site ("") and as may be modified every so often.
The Controller hereby designates the Processor relative to processing activities undertaken during the stipulation of receptionist solutions. OHQ and Client recognize and agree that the Cpu is subject to the following responsibilities: The Processor will adhere to the relevant Data Protection Regulations and should: (a) just act upon the created instructions of the Controller and ensure those acting under their authority do the exact same; (b) make certain that individuals refining the data are subject to a responsibility of self-confidence; (c) use its best endeavours to protect and protect all individual information from unsanctioned or unlawful handling, including (however not limited to) unintended loss, damage or damages; (d) make certain that all handling fulfills the requirements of the GDPR and relevant Information Defense Regulation; (e) guarantee that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous authorization of the Controller; notify the Controller of any kind of designated changes concerning Sub-Processors; they implement a written agreement consisting of the same information security responsibilities as set out in these Terms; comprehend that any failing for the Sub-processor to follow the Information Protection Regulation, the Cpu continues to be fully liable to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in offering subject gain access to and permitting data based on exercise their rights under the Information Defense Laws.
The Controller will perform appropriate and suitable onboarding and due persistance look for all Processors, with a complete assessment of the required Information Defense Law requirements. The Controller shall validate that the Cpu has sufficient and recorded procedures for data breaches, information retention and data transfers in position. The Controller shall obtain proof from the Cpu as to the: (a) verification and dependability of the staff members made use of by the Processor; (b) any kind of certificates, certifications and plans as referred to in the onboarding procedure; (c) technical and functional procedures utilized in guarding the Personal Information; and (d) treatments in position for allowing data based on exercise their legal rights, consisting of (yet not limited to), subject gain access to requests, erasure & correction procedures and restriction of handling steps.
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