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OHQ's documents are enough evidence of a cost that is payable unless they are revealed to be incorrect. Client will certainly utilize its practical endeavours to notify OHQ of any invoice conflict within fourteen (14) days of receipt of an invoice, complying with the process detailed in Area 15. If Customer conflicts a billing, the billing must remain to be paid in a timely manner nonetheless OHQ will certainly credit or refund Consumer if it is later on fairly determined by OHQ or pursuant to the conflict resolution procedure laid out in Section 15 that the invoice was inaccurate and the Customer is qualified to a credit or reimbursement.

Such alterations might consist of, without constraint, adjustments to the quantities of the Subscription Fees or Use Costs for OHQ Paid Services, changes to the use allocations consisted of in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such alteration will take effect after reasonable breakthrough created notice is supplied to Client (as an example, by being uploaded to the OHQ Website), other than that any such alteration that affects a Selected Paid Solution will apply to Customer starting at the start of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ offers notice of such alteration to Customer according to Area 16.8.

If Client does not end its use any afflicted Selected Paid Service before the efficient day of such alteration, Customer will certainly be considered to have actually consented to such alteration with regard to such Selected Paid Solution. (b) If a Prices Strategy chosen by Client is ceased, OHQ will offer Customer with affordable development notice of no much less than thirty (30) days and Customer will be provided the choice of picking a brand-new Rates Strategy from then-current rates strategies used by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Cost List, which are addressed in Area 7 (live virtual receptionist).1. Customer stands for that all details provided by Client and its customers to OHQ (consisting of, without restriction, all contact info and details concerning Customer's Charge card) is accurate, updated and full at the time it is supplied to OHQ

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Customer needs to in all times adhere to all legislations, laws, standards and codes applicable about its use of OHQ Offerings and the Customer's supply of its services and product to its callers. Customer will certainly not make use of any OHQ Offerings to take part in, or to encourage or help others to take part in, any type of illegal or deceitful tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent, Client will sustain the relevant Subscription Fee for the new Paid Service Term (the ""). The efficient day of such termination will certainly be either (i) the Requested Termination Date, or must Customer not mention an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates pursuant to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will be preserved and the OHQ Offerings available to Client till the last day of the Last Paid Service Term (subject to reinstatement fees under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit rating will certainly be maintained by OHQ for future use by Client if Client decides to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will certainly not be accountable in any type of method for addressing calls, taking or delivering messages, or performing any kind of various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might terminate Customer's Account and Client's access to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ may require that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible costs in processing the reinstatement) Information accumulated by OHQ from Customer and its callers may be utilized, disclosed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Web Site ("") and as may be changed every so often.

The Controller thus appoints the Processor relative to handling tasks undertaken during the provision of assistant solutions. OHQ and Consumer acknowledge and agree that the Processor goes through the adhering to obligations: The Cpu will abide by the appropriate Data Security Regulations and must: (a) only act upon the created guidelines of the Controller and make certain those acting under their authority do the exact same; (b) ensure that people processing the information go through a duty of self-confidence; (c) use its best endeavours to secure and protect all personal information from unauthorised or unlawful handling, consisting of (yet not restricted to) unintentional loss, destruction or damage; (d) ensure that all processing fulfills the needs of the GDPR and associated Data Security Regulation; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior permission of the Controller; inform the Controller of any intended changes concerning Sub-Processors; they carry out a written contract containing the exact same data security commitments as established out in these Terms; comprehend that any kind of failing on the part of the Sub-processor to adhere to the Data Security Rule, the Processor remains completely reliant the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in providing subject access and enabling data topics to exercise their legal rights under the Information Defense Regulations.

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The Controller will accomplish appropriate and ideal onboarding and due persistance checks for all Processors, with a full analysis of the required Data Security Law demands. The Controller will confirm that the Cpu has appropriate and recorded processes for data violations, data retention and information transfers in place. The Controller shall get evidence from the Cpu regarding the: (a) confirmation and dependability of the workers made use of by the Processor; (b) any type of certifications, accreditations and policies as referred to in the onboarding procedure; (c) technical and operational measures utilized in guarding the Personal Data; and (d) treatments in location for enabling data based on exercise their civil liberties, consisting of (however not limited to), subject access requests, erasure & correction procedures and constraint of processing measures.