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OHQ's records are adequate proof of a fee that is payable unless they are shown to be inaccurate. Client will certainly utilize its reasonable efforts to alert OHQ of any kind of invoice conflict within fourteen (14) days of receipt of an invoice, following the procedure detailed in Section 15. If Client disputes an invoice, the invoice should remain to be paid on schedule however OHQ will certainly attribute or refund Consumer if it is later reasonably figured out by OHQ or pursuant to the disagreement resolution process laid out in Section 15 that the billing was wrong and the Consumer is qualified to a credit scores or refund.
Such alterations might include, without limitation, changes for the Subscription Costs or Use Charges for OHQ Paid Solutions, modifications to the use allocations included in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such modification will work after reasonable breakthrough created notice is provided to Customer (for instance, by being published to the OHQ Site), except that any kind of such alteration that impacts a Selected Paid Service will put on Consumer starting at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notification of such revision to Client in conformity with Section 16.8.
If Consumer does not terminate its use of any affected Selected Paid Service prior to the reliable day of such modification, Customer will be deemed to have concurred to such revision with regard to such Selected Paid Solution. (b) If a Prices Plan chosen by Customer is terminated, OHQ will certainly give Client with practical advancement notification of no less than thirty (30) days and Customer will be provided the alternative of selecting a brand-new Rates Strategy from then-current prices plans provided by OHQ.
For evasion of doubt, this paragraph does not put on modifications to the Cost Listing, which are addressed in Area 7 (automated phone receptionist).1. Client represents that all information given by Customer and its callers to OHQ (consisting of, without constraint, all get in touch with details and details relating to Consumer's Bank card) is accurate, up-to-date and complete at the time it is supplied to OHQ
Customer must whatsoever times abide by all regulations, regulations, standards and codes applicable in link with its use OHQ Offerings and the Consumer's supply of its product and services to its customers. Customer will not use any kind of OHQ Offerings to participate in, or to urge or assist others to participate in, any kind of illegal or fraudulent activities.
If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Customer will certainly sustain the suitable Membership Fee for the new Paid Service Term (the ""). The effective day of such termination will certainly be either (i) the Asked For Termination Day, or must Client not specify an Asked for Termination Date, (ii) the last day of the Final Paid Solution Term.
Where Customer ends according to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be kept and the OHQ Offerings available to Consumer up until the last day of the Final Paid Service Term (based on reinstatement fees under provision 10.3(e)) and the extra equilibrium of the Prepaid Use Credit report will be retained by OHQ for future usage by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Following discontinuation of any kind of OHQ Service, OHQ will not be accountable at all for responding to telephone calls, taking or providing messages, or doing any kind of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Client's Account and Customer's accessibility to the Account.
(e) Adhering to discontinuation of any type of OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might require that Client pay a reinstatement fee of $30 (to cover OHQ's sensible costs in refining the reinstatement) Details gathered by OHQ from Consumer and its customers may be used, revealed and shared by OHQ in conformity with OHQ's personal privacy policy as readily available on the OHQ Site ("") and as may be modified periodically.
The Controller thus designates the Processor relative to processing tasks embarked on throughout the arrangement of receptionist solutions. OHQ and Customer acknowledge and agree that the Cpu undergoes the complying with responsibilities: The Cpu shall follow the relevant Data Security Rules and must: (a) only act on the composed guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people refining the information go through a duty of confidence; (c) utilize its finest endeavours to guard and protect all individual data from unsanctioned or unlawful handling, including (yet not restricted to) unintended loss, devastation or damage; (d) make certain that all handling fulfills the needs of the GDPR and relevant Information Protection Legislation; (e) ensure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any desired changes concerning Sub-Processors; they implement a created contract containing the exact same data defense commitments as laid out in these Terms; recognize that any failing for the Sub-processor to adhere to the Information Security Rule, the Cpu stays fully responsible to the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in giving subject gain access to and permitting information subjects to exercise their legal rights under the Data Defense Rules.
The Controller shall carry out adequate and suitable onboarding and due persistance checks for all Processors, with a complete analysis of the compulsory Information Protection Law needs. The Controller shall verify that the Cpu has sufficient and documented procedures for data breaches, data retention and data transfers in location. The Controller shall acquire proof from the Processor regarding the: (a) verification and integrity of the employees utilized by the Processor; (b) any type of certificates, accreditations and policies as referred to in the onboarding process; (c) technological and operational measures used in guarding the Personal Information; and (d) procedures in position for allowing information subjects to exercise their legal rights, including (yet not restricted to), subject access requests, erasure & correction treatments and constraint of processing measures.
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